Privacy Policy

Effective date: Oct 19, 2026

This Privacy Policy explains how [CONFIRM legal entity name] ("Premier Neurosurgery," "we," "us," or "our") collects, uses, and protects information through premierneurosurg.com (the "Website").

Your medical records are covered separately

This policy applies only to information collected through the Website. Health information we create or receive while providing your care is protected under the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA). How we use and protect that information is described in our Notice of Privacy Practices, [CONFIRM: available at our office / linked here].

Information you give us

When you request a consultation through the Website, we collect the information you enter:

First and last name
Email address and phone number
Preferred contact method
Reason for visit, selected from a list
Any message you choose to include

Please do not include detailed medical history, Social Security numbers, insurance member numbers, or other sensitive details in the form or in email. We will collect what we need securely once you are a patient.

Information collected automatically

Like most websites, the Website collects some information automatically when you visit:

Cookies. Small files stored by your browser. Some are needed for the Website to work. Others are used only with your consent, which you can give, refuse, or change at any time through the "Manage consent" link on the Website.
Analytics. We use Google Analytics, a service provided by Google LLC, to understand how visitors use the Website, such as which pages are viewed and how visitors arrive. Google Analytics collects information such as your IP address, browser and device type, pages visited, and referring website. You can learn how Google uses this information at https://policies.google.com/technologies/partner-sites and opt out at https://tools.google.com/dlpage/gaoptout.
Server logs. Our hosting provider records standard technical information, such as IP address, browser type, and the date and time of each visit, to keep the Website secure and working.

How we use information

We use the information described above to:

Respond to your consultation request and contact you by your preferred method
Schedule appointments and answer your questions
Operate, secure, and improve the Website
Comply with legal obligations

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. [CONFIRM: true as long as no advertising pixels are added to the Website.]

We share information only:

With service providers that help us run the Website and our office, such as website hosting, email delivery, and analytics, who may use it only to provide services to us
When required by law, subpoena, or court order, or to protect the rights, safety, or property of our patients, our practice, or others
With a successor organization in connection with a merger, acquisition, or transfer of our practice

Your California privacy rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and other California laws, to the extent they apply to us. These may include the right to know what personal information we have collected about you, to request its deletion or correction, and to not be discriminated against for exercising these rights. Information protected by HIPAA or the CMIA is handled under those laws instead.

To make a request, contact us using the information below. We will verify your identity before responding and reply within the time the law requires.

The Website responds to Global Privacy Control signals where required by law. Because standards for "Do Not Track" browser signals are not settled, the Website does not respond to them.

How long we keep information

We keep Website inquiries only as long as needed to respond to you and meet our legal and business obligations. If you become a patient, your information becomes part of your medical record and is kept according to medical record retention requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No website or email transmission is completely secure, so we cannot guarantee the security of information you send through the Website.

Children's privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them through the Website. A parent or guardian should contact our office directly to request care for a child.

Links to other websites

The Website may link to sites we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised.

Contact us

Questions or requests about this policy:

Premier Neurosurgery

323 Lennon Lane
Walnut Creek, CA 94598

Phone: 925-430-5335
Email: [email protected]